Terms of service

These Terms of Service (these “Terms”) are a binding agreement between you and Bunch of Pickles (“Bunch of Pickles,” “we,” “us”), the operator of the Bunch of Pickles website and app (the “Service”). By creating an account, joining a league, or otherwise using the Service, you accept these Terms and our Privacy Policy. If you do not agree, do not use the Service.

Bunch of Pickles is software that helps independent organizers run their own pickleball leagues. We are not the organizer of any league. We do not host, schedule, supervise, or control any in-person activity, and no organizer is our employee, agent, or partner.

You must be at least 13 years old to use the Service. The Service is not directed to children under 13, and children under 13 may not create an account or use the Service in any way. If we learn that an account belongs to a child under 13, we will close it and delete its information.

We do not verify identity or age. All information you provide, including your stated age, is self-reported, and you are solely responsible for its accuracy. By using the Service you represent that you meet the age requirements in these Terms that apply to what you are doing. Providing false information is a violation of these Terms, and any consequences of doing so are your responsibility.

If you are under 18, you may use the Service only with the permission of a parent or legal guardian. Because a minor generally cannot enter into a binding contract, a parent or guardian must review and accept these Terms on the minor’s behalf, and that parent or guardian is responsible for the minor’s use of the Service and for supervising it.

As a safety measure, accounts that state an age under 18, or that an organizer marks as a minor, have direct messaging limited to the league organizer who reviewed and approved their application. They cannot direct message any other member, and they cannot hold any organizer, admin, or captain role. Where an organizer indicates a community may include minors, the organizer must classify each applicant as an adult or a minor when approving them. These are safeguards, not guarantees, and they do not replace parental supervision.

You must be at least 18 years old to create, operate, administer, or pay for a league. By creating a league, holding an organizer or admin role, or providing a payment method, you represent that you are at least 18 and have the legal capacity to enter into this agreement. A minor must never operate a league or pay fees for one. We cannot verify age, so we rely on this representation; if we learn that a league is operated or paid for by someone under 18, we may suspend or close that league.

Organizers are independent operators of their own leagues. As an organizer, you are solely responsible for: who you admit; verifying and supervising participants, including minors and including obtaining any parental consent your league requires; your venues, equipment, and events; any fees you charge your players and any refunds of those fees, which are your business and not ours; moderating your league’s chats and enforcing its safety settings; carrying any insurance appropriate for your activities; and complying with every law that applies to your league, including laws about handling participant and minor information. You agree to indemnify and hold harmless Bunch of Pickles from any claim arising out of your league or your participants’ conduct.

You agree to provide accurate information when creating your account, to keep your login credentials secure and confidential, and not to share your account with anyone else. You are responsible for all activity under your account. Tell us promptly at hello@bunchofpickles.com if you believe your account has been accessed without your permission.

Players are shown to one another by a chosen display name (a nickname is fine) and an emoji, not by verified legal names, and not by photos. We collect the minimum needed to run the Service, as described in our Privacy Policy.

You agree not to use the Service to:

• harass, threaten, bully, or demean anyone;
• share sexual, lewd, or otherwise inappropriate content or language;
• solicit or share phone numbers, addresses, or other personal contact information, or move conversations off the platform to evade moderation;
• contact a minor for any inappropriate purpose;
• impersonate any person, or misrepresent your age or identity;
• break the law, or encourage anyone else to;
• probe, disrupt, overload, scrape, or harvest data from the Service, or circumvent its safety, moderation, or billing measures.

Messages sent through the Service, including community chats and direct messages, may be automatically scanned for prohibited content and may be read and reviewed by the league’s organizers and administrators at any time. Messages sent through the Service are not private from your league’s organizers. Any player may report a message. By using the Service you consent to this monitoring.

We may, but are not obligated to, monitor use of the Service ourselves, and we may remove content or restrict accounts that we believe violate these Terms. We do not guarantee that monitoring will catch every problem.

We grant you a limited, revocable, non-exclusive, non-transferable license to use the Service for participating in or organizing your league. The Service is licensed, not sold. You may not copy, modify, or create derivative works of the Service; reverse engineer or attempt to extract its source code; rent, sell, sublicense, or otherwise commercialize access to it; or access it by automated means. We and our licensors reserve all rights not expressly granted. If you send us feedback or suggestions, we may use them without restriction or compensation.

You own the content you submit to the Service, such as messages, scores, and profile details. You grant us a worldwide, non-exclusive, royalty-free license to host, store, reproduce, display, and process that content as needed to operate, secure, and improve the Service. You are responsible for what you post, and you represent that you have the rights to post it. We may remove content that violates these Terms.

Use of the Service by players is free. Leagues are paid for by their organizer at the pricing shown in the app when billing is enabled, currently a per-player fee for each consecutive 30-day billing period, starting when card setup activates billing. Each player counts once per league per period across all communities; the organizer is free. Fees are billed automatically after the period ends when unbilled usage reaches $2, otherwise the balance carries forward. Fees are billed to the organizer’s payment method by our third-party payment processor. By providing a payment method you represent that you are at least 18 and authorized to use it. Promotional or locked rates apply only as described where they are offered. A locked rate is not lost for inactive or unbilled months, but lapses if the league has no active players for twelve consecutive months; after a lapse, the then-current pricing shown in the app applies.

Cancelling automatic billing keeps league play available through the current billing period. After that date, accounts and league history remain available, but league play is read-only until billing is restored. Pausing league play keeps the saved payment method and community memberships, while stopping new usage accrual until play resumes. Charges already accrued remain payable.

Fees exclude any applicable taxes, which are the organizer’s responsibility. If payment fails or is not made, we may suspend or restrict the league until the balance is settled. Except where the law requires otherwise, fees are non-refundable. Any fees an organizer charges their own players are the organizer’s business: we are not a party to those payments and provide no refunds of them.

The Service may link to or rely on services we do not control, such as payment processors, device platforms, external rating systems, and the venues where leagues play. Those services have their own terms and privacy policies, and we are not responsible for them, for their availability, or for what happens there.

Pickleball and related physical activities carry inherent risks, including the risk of serious injury, property damage, and death. Meeting or interacting with other people, online or in person, also carries inherent risks. Every event, meetup, and game arranged through the Service is organized, hosted, and supervised by its organizer and venue, not by us. The Service only helps with organizing.

To the fullest extent permitted by law, you voluntarily assume all risk arising from your participation in any league or activity arranged through the Service, and you agree that Bunch of Pickles is not responsible for events, venues, equipment, or the acts, omissions, or conduct of any organizer, player, or other person.

The Service is provided “as is” and “as available,” without warranties of any kind, express or implied, including implied warranties of merchantability, fitness for a particular purpose, and non-infringement. We do not warrant that the Service will be uninterrupted, timely, secure, or error-free, that defects will be corrected, or that moderation tools will detect or prevent harmful content or conduct. Some jurisdictions do not allow certain warranty disclaimers, so parts of this section may not apply to you.

To the fullest extent permitted by law: Bunch of Pickles is not liable for the acts, omissions, content, or conduct of any user or organizer; and Bunch of Pickles is not liable for any indirect, incidental, special, consequential, exemplary, or punitive damages, or for lost profits, data, or goodwill, arising out of or relating to the Service, even if advised of the possibility.

To the fullest extent permitted by law, our total aggregate liability for all claims arising out of or relating to the Service or these Terms is limited to the greater of one hundred US dollars ($100) or the amounts you paid us in the twelve months before the event giving rise to the claim. Some jurisdictions do not allow certain limitations, so parts of this section may not apply to you; in that case our liability is limited to the fullest extent the law allows.

You agree to defend, indemnify, and hold harmless Bunch of Pickles and its owner from and against any claims, damages, losses, and expenses, including reasonable attorney fees, arising out of or relating to: your use of the Service; your content; your violation of these Terms or of any law or third-party right; and, if you are an organizer, your league, your events, and the conduct of your participants.

We may suspend or terminate your access to the Service, or any league, at any time if we believe these Terms have been violated or if we reasonably consider it necessary to protect the Service or its users. You may stop using the Service or ask us to delete your account at any time at hello@bunchofpickles.com. Sections that by their nature should survive termination do survive, including sections 10 and 13 through 21.

We may change, add to, or discontinue parts of the Service at any time. We may also update these Terms from time to time. When we do, we will post the revised version here with a new “last updated” date, and for material changes we will make reasonable efforts to provide notice in the app. Continued use of the Service after changes take effect constitutes acceptance of the revised Terms.

If you have a dispute with us, contact hello@bunchofpickles.com first and give us 60 days to try to resolve it informally. Any dispute we cannot resolve informally will be resolved by binding arbitration before a single arbitrator in Salt Lake County, Utah, under the Consumer Arbitration Rules of the American Arbitration Association, rather than in court. Either party may instead bring an individual claim in small claims court, and either party may seek injunctive relief in court for infringement or misuse of intellectual property.

You and Bunch of Pickles each waive the right to a jury trial and the right to participate in a class action. Disputes may be brought only in an individual capacity, and the arbitrator may not consolidate claims or preside over any form of representative proceeding. Any claim arising out of or relating to the Service or these Terms must be filed within one year after it arose, or it is permanently barred, to the extent the law allows.

These Terms and any dispute arising out of them or the Service are governed by the laws of the State of Utah, without regard to its conflict of laws rules. For any matter not subject to arbitration, you and we consent to the exclusive jurisdiction and venue of the state and federal courts located in Salt Lake County, Utah.

Severability. If any provision of these Terms is held invalid or unenforceable, that provision is limited or removed to the minimum extent necessary, and the remaining provisions continue in full force and effect.

Entire agreement. These Terms, together with the Privacy Policy, are the entire agreement between you and Bunch of Pickles about the Service, and supersede any prior agreements about it.

No waiver; assignment. Our failure to enforce a provision is not a waiver of it. You may not assign these Terms; we may assign them in connection with a merger, acquisition, or sale of the Service. Section headings are for convenience only.

Questions? Contact us at hello@bunchofpickles.com.